General Manager

Interim GM - Manufacturing

General Manager

Order volume increased 3x
Order lead time reduced by 50%
cost, inventories, defects, rework, customer complaints, lead times
morale and productivity
It has been extremely enlightening working with him. His clear insight and logical approach has clarified a very irrational situation. His operational expertise has made a forever lasting impact in our direction and approach; he has aimed us in the correct direction for success. His ability to assess our leadership and make corrections that we just overlooked has been a tremendous asset.
Company Profile
Heavy duty manufacturing, family owned
$25 million in revenues
General Manager
12 weeks, transitioned in FT replacement
12 month leadership gap created issues
12 month slide in EBIT, quality, customer complaints, delivery and morale
Inexperienced management team
Poor MRP implementation
Stopped excess purchase activity
Corrected MRP forecast and safety stock errors
Launched and completed 35 day project to eliminate external warehouse
Established S&OP with cross functional collaboration with forecast reviews & capacity planning
Expanded QA surveillance, corrective and preventive actions
Established cross functional bottle neck identification and resolution
Addressed Sample Order Performance


  • Sample Order lead time reduced by 50%+
  • Sample Order volume capacity increased by 3x
  • Overall cost reductions while decreasing defects, rework & lead times
  • Decreased customer complaints