Cerius Insights: The requirement for strong and on-going executive sponsorship for change initiatives is well-documented but equally important is the need to communicate business messages to all employees about the transition and its implications.
Having gone through a number of organizational changes over the last few years since I came on board, I saw there was a great need for process documentation and improvement. We worked with Cerius to find an experienced professional leading process improvement efforts and who could do so in a short period of time. Felda was a great help guiding us through this process and getting our whole team involved. We have a solid foundation from which to work now to grow our organization and its impact.
Hard to believe he was able to transition in so quickly and well. Saying the business has stabilized is an understatement.