Non-Profit – CAO

Interim CAO - Technology

Non-Profit – CAO

100%
of staff retained
Successfully
hired on new CAO
Increased
board credibility
Effectively
communicated change throughout organization
Cerius Insights: The requirement for strong and on-going executive sponsorship for change initiatives is well-documented but equally important is the need to communicate business messages to all employees about the transition and its implications.
Company Profile
Technology Services
$20 million in revenue
Position/Timeframe
Interim Chief Administrative Officer
2-3 days/week, 4 months
Situation
New CEO
Leadership over HR, finance & operations left suddently
Shifting industry
Financial distress
Need an assessment and plan to make some significant changes
Implementation
Selected industry specific firm that specializes in organizational assessments
Helped guide team through changes of leadership while maintaining operations and stability
Assisted with restructuring of the organization
Helped guide CEO through decision making process with the changes
Created content to assist with the diffult conversations

Results

  • Retained 100% of staff including all leadership through transition
  • Effectively communicated change rational throughout the organization
  • Successfully hired new full-time CAO
  • Increased board credibility