Operations

Operations Project - Operations

Operations

R&D
Increased productivity
Time
to close books each month
Autonomy
and leadership
We are leaps and bounds from where we were and are more confident in our roles. I can’t believe this is the same company!
Company Profile
Food Manufacturer
Family owned business
25+ employees
Position/Timeframe
Operations Projects
2 days/month, 6 months
Situation
Company grew rapidly
R&D process issues
Little to no accountability
Little to no autonomy
Minimal leadership
Reporting not timely
Implementation
Streamlined, documented and improved R&D process
Created new KPIs and dashboard based on current business drivers
Created roles & responsibilities, implemented and system to keep updated
Created process for team to take responsibility for updating and on-going process documentation and cross training
Drove internal development and hiring of Operations Manager role
Realigned some positions and people to best suit their strengths and skills

Results

  • Accounting books closed by 5th of the following month and reporting ready by the 10th
  • Created autonomy and leadership throughout the company
  • Increased productivity and better decision making within R&D process