Company culture


Jun

07

2019
What Major Decisions Are CEOs Making in 2019?

What Major Decisions Are CEOs Making in 2019?

There’s a common saying amongst CEOs and business owners: “It’s lonely at the top.” When it’s time for a tough decision, either you feel as though you are the only person out there going through the troubling situation, or there is no one with whom you can talk it through. It is typical for CEOs and business owners to lie awake at night thinking, “I...

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Jan

24

2019
Why Interim Managers Prioritize Communciation

Why Interim Managers Prioritize Communciation

Improving communication is one of the first things on any interim manager’s agenda. Because without open and clear channels, no plan or strategy can be effective. Messages need to be broadcast to the right people with the intended meaning. Interim managers make sure that happens to avoid wastage of time, resources and talent. Through better communication, they are able to introduce efficiency, make quick progress,...

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Jan

13

2019
Challenges of Being a CEO: What it Takes to Lead a Company & Being a Great CEO

Challenges of Being a CEO: What it Takes to Lead a Company & Being a Great CEO

There is no recipe to becoming a great CEO. Joseph Bower, professor at Harvard Business School general management for 51 years, says the basic ingredients of a great CEO are intelligence, high level of energy (because management work is very demanding), persistence, patience, courage, and great communication skills which helps others see your vision. But alongside having quality characteristics and ambition, a great CEO or...

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Jul

12

2018
Putting Muscle into Corporate Operations: Questions that Reveal Harmful Levels of Frailty in a Critical Corporate Function – Part 2

Putting Muscle into Corporate Operations: Questions that Reveal Harmful Levels of Frailty in a Critical Corporate Function – Part 2

Questions that Reveal Harmful Levels of Frailty in a Critical Corporate Operations Function “One of the tests of leadership is the ability to recognize a problem before it becomes an emergency.” This is part 2 in our Putting Muscle into Operations Management series. You can review part 1 here. Recognizing there’s an issue and working towards a solution can sometimes seem like a world apart....

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Dec

10

2017
What Got Your Company to the Lead May Not Help You Win the Race

What Got Your Company to the Lead May Not Help You Win the Race

When leading and growing a company, there are a few things to keep in mind: company culture and splitting the founder/ CEO dual role By Kristen McAlister Recently, with great media attention, Travis Kalanick stepped down from his role as Uber CEO. As the story unfolded, there was a great deal of controversy about whether he was the still the right leader for the company...

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Nov

22

2017
How to Set Your Company Culture on the Right Track From the Beginning

How to Set Your Company Culture on the Right Track From the Beginning

Companies can avoid a scandal like Uber if they set their company culture on the right track from the beginning The recent scandal with Travis Kalanick from Uber revealed a toxic company culture that was born out of neglect and inattention by the CEO whose only focus was fast growth. It’s a lesson that has made the business world rethink company policies by paying more...

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Aug

28

2016
Defining Roles and Responsibilities

Defining Roles and Responsibilities

As the company grows, it becomes more important than ever to list the roles and responsibilities of each department, each manager, and each employee. A systematized list of job roles creates a culture of order and prevents work duplication of the same task by different people. One of the most frustrating things for an employee is not knowing what everybody else around them does. Modern...

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Mar

16

2016
Know Your Customer’s Needs

Know Your Customer’s Needs

Every year, Apple holds a special event where they make announcements of updates and new products. Each year, the tech company impresses the world with a wide range of new features. Features which make life so easier in new and exciting ways. One lesson to learn from a company like Apple is to know your customer’s needs.  When an iPhone became more than a phone,...

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Mar

02

2016
Using Customer Service To Create Customer Focus

Using Customer Service To Create Customer Focus

You don’t need to go to business school to know that happy customers makes a happy business. When your clients are satisfied with your product and customer service, they will remain loyal and bring in new buyers as recommendations. The key to a successful business is satisfied customers. The logic is simple enough, yet so many companies seem to get it wrong. In their pursuit...

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Mar

20

2014

Is Your Company Buying for the Wrong Reasons?

Contributed by Jack Quarles Leo Tolstoy famously started his novel Anna Karenina by writing: “All happy families are alike, but every unhappy family is unhappy in its own way.” Strong opener, huh? The sentence was later adopted to describe situations where success depended on multiple factors, all of which had to go right. Let me twist that into another version: there are lots of BAD...

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