Company Size & Timeframe
- $15+ million in revenue
- 2 days/week, 14 months
Results
- Bottom-line impact of $600,000+
- 20% reduction of inventory on-hand
- 50% reduction in customer backorders
- 20% reduction in warehouse space requirements
- Customer order time reduced from six to four days
- Cost reductions from renegotiated supplier contracts
Company Profile & Position
- In business for more than 40 years
- Director of Operations
Situation
- CEO saw need to focus on: Process improvements, staff effectiveness, management strength
- Wanted to provide foundation for future growth
Implementation
- Restructured and resized the organization to meet needs and objectives of the strategic plan
- Optimized the supply and distribution processes and channels to ensure quality while minimizing costs
- Developed a set of highly transparent, widely accessible performance metrics
Cerius Insights – Customer Quote
“What we thought we would get was improved operations; but what we got was an entirely new, performance-based approach to all company activities – and the insights necessary to make substantial strategic changes.”