Company Size & Timeframe
- $2 billion
- 1,000+ employees
- 12-month project
Results
- 12% increase in membership in one year
- Largest group addition increase in company history
- Largest-ever member increase in one year
- All departments became agents for marketing and sales
Company Profile & Position
- Sales Strategist & Change Management
Situation
- Company had a commanding market share
- Enjoyed significant growth in a single-state market
- Faced with massive disruption caused by healthcare reform
- New competitors, dramatic changes in behavior of major competitors
- Sales platform inadequate to serve rapidly changing needs
Implementation
- Established transparency
- Established a new agile and proactive organizational structure
- Developed role clarity, standards and accountabilities
- Designed and deployed a cross-functional, cross-enterprise sales strike team
- Transformed enterprise into a culture where everyone is responsible for marketing and sales
Cerius Insights – Customer Quote
“Couldn’t be happier with where things are at. The Cerius Executive is providing clarity to all and everyone is asking to work with him. He is a gem.”