Company Size & Timeframe

  • 35 employees
  • 3 days/week, 3 months

Results

  • Decreased procurement time by 33%
  • Shortened time to initiate Fund Development
  • Reduced fines/fees due to processing delays

Company Profile & Position

  • Association
  • Interim Director of Operations
Results non-profit

Situation

  • Previous Director of Operations left under unfavorable conditions
  • Experiencing high turnover
  • Issues with financial accountability
  • No updated standard operating procedures (SOPs) in place

Implementation

  • Reassessed budget and established a plan for a balanced budget
  • Developed new SOPs; reviewed, improved and documented over 40 operating procedures
  • Created training materials and process improvements for internal process auditing

See what Cerius can do for you.

Cerius Insights – Customer Quote

 

“Having gone through a number of organizational changes since I came on board, I saw there was a great need for process documentation and improvement. We worked with Cerius to find an experienced professional leading process improvement efforts and who could do so in a short period of time. Felda was a great help guiding us through this process and getting our whole team involved. We have a solid foundation from which to work now to grow our organization and its impact.”