Company Size & Timeframe

  • $20 million in revenue
  • 2-3 days/week, 4 months


  • Retained 100% of staff including all leadership through transition
  • Effectively communicated change rationale throughout the organization
  • Successfully hired new full-time CAO
  • Increased board credibility

Company Profile & Position

  • Interim Chief Administrative Officer


  • New CEO
  • Leadership over HR, finance and operations left suddenly
  • Financial distress
  • Shifting industry
  • Needed careful assessment and plan for significant changes


  • Selected an industry-specific firm that specializes in organizational assessments
  • Helped guide team through leadership changes while maintaining operations stability
  • Assisted with organizational restructure
  • Helped guide CEO through decision-making processes
  • Created content to assist with difficult conversationsInterim Chief Administrative Officer

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Cerius Insights – Customer Quote


The requirement for strong and ongoing executive sponsorship for change initiatives is well-documented; but equally important is the need to communicate to all employees about the transition and its implications.