Non-Profit
Association – Operations Leadership
Results
Company Size & Timeframe
- 35 employees
- 3 days/week, 3 months
Results
- Decreased procurement time by 33%
- Shortened time to initiate Fund Development
- Reduced fines/fees due to processing delays
Company Profile & Position
- Association
- Interim Director of Operations
Situation
- Previous Director of Operations left under unfavorable conditions
- Experiencing high turnover
- Issues with financial accountability
- No updated standard operating procedures (SOPs) in place
Implementation
- Reassessed budget and established a plan for a balanced budget
- Developed new SOPs; reviewed, improved and documented over 40 operating procedures
- Created training materials and process improvements for internal process auditing
See what Cerius can do for you.
Cerius Insights
“Having gone through a number of organizational changes since I came on board, I saw there was a great need for process documentation and improvement. We worked with Cerius to find an experienced professional leading process improvement efforts and who could do so in a short period of time. Felda was a great help guiding us through this process and getting our whole team involved. We have a solid foundation from which to work now to grow our organization and its impact.”