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Manufacturing – Operations

Company Size & Timeframe

  • 25+ employees
  • 2 days/month, 6 months
  • Results

    • Timely reporting: Accounting books closed by 5th of month; reporting ready by the 10th
    • Created autonomy and leadership throughout the company
    • Increased productivity and better decision-making within R&D process
  • Company Profile & Position

    • Family-owned business
    • Operations Projects
  • Situation

    • Company growing rapidly
    • R&D process issues
    • Little to no accountability and autonomy
    • Minimal leadership
    • Slow reporting


  • Implementation

    • Streamlined, documented and improved the R&D process
    • Created new KPIs and dashboard based on current business drivers
    • Created and implemented roles and responsibilities, plus a system to keep updated
    • Established process for team to conduct updates, ongoing process documentation and cross-training
    • Drove internal development and hiring of Operations Manager role
    • Realigned positions and people to best suit their strengths and skills

Cerius Insights

We are leaps and bounds from where we were and are more confident in our roles. I can’t believe this is the same company!”

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