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Non-Profit – CAO

Company Size & Timeframe

  • $20 million in revenue
  • 2-3 days/week, 4 months

  • Results

    • Retained 100% of staff including all leadership through transition
    • Effectively communicated change rationale throughout the organization
    • Successfully hired new full-time CAO
    • Increased board credibility

  • Company Profile & Position

    • Interim Chief Administrative Officer

  • Situation

    • New CEO
    • Leadership over HR, finance and operations left suddenly
    • Financial distress
    • Shifting industry
    • Needed careful assessment and plan for significant changes

  • Implementation

    • Selected an industry-specific firm that specializes in organizational assessments
    • Helped guide team through leadership changes while maintaining operations stability
    • Assisted with organizational restructure
    • Helped guide CEO through decision-making processes
    • Created content to assist with difficult conversationsInterim Chief Administrative Officer

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Cerius Insights

The requirement for strong and ongoing executive sponsorship for change initiatives is well-documented; but equally important is the need to communicate to all employees about the transition and its implications.

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