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Company Size & Timeframe

  • $55 million in revenue
  • 5 days/week, 11 months
  • Results

    • Strategic product launched within one month, delivering 3% increase in revenue
    • Bridged cultural divide, enabling business units to execute plans together
    • Full recovery within 6 months of system outage
  • Company Profile & Position

    • Member-owned
    • Interim CIO
  • Situation

    • Needed independent review and assessment
    • Hindered by obsolete systems
    • Experienced significant system outage
    • Large project was six months overdue
    • Technology and business units not working together
  • Implementation

    • Created and executed restoration, recovery and remedial actions for system outage
    • Hired Director of IT Operations – Department not functioning partly due to key role missing
    • Completed large project within one month
    • Established backup systems
    • Created SOP, increased discipline and predictability of IT operations
    • Established annual budget
    • Set up performance testing program
    • Initiated business intelligence and change management program

Cerius Insights

Transforming information technology from a cost center to a competitive advantage should be a key initiative of any company with an IT spend. An accomplished CTO or CIO is the key to success.

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