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Human Resources – Wireless/Telecom

Company Size & Timeframe

  • $200 million in revenue
  • 170 employees
  • 3 days/week, 13 months
  • Results

    • Strengthened leadership team by tripling it with the right talent
    • Successfully opened new distribution channels with experienced talent
    • Doubled staff size and brought in talent to fit positions based on growth plan
    • Enabled owner to work on company strategy rather than day-to-day activities
    • Owner gained support to set aside personal associations and make the best decisions for the company’s future
  • Company Profile & Position

    • Interim Director of Human Resources
  • Situation

    • Rapid growth – from 25 to 75 employees in one year
    • Sought to expand distribution channels
    • Wanted to establish processes and procedures for employees
    • Company had outgrown its internal skill sets and skill levels
    • Needed to determine necessary infrastructure, talent and advancement strategies
    • Minimal experience with new distribution channel; 3 locations already in progress
  • Implementation

    • Established effective succession planning
    • Created HR processes and procedures to support accountability
    • Hired and trained senior HR professional to replace interim
    • Identified executive team needs and gaps with internal talent, then filled gaps with outside talent to fit growth plan
    • Created internal talent identification and development program

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Cerius Insights

Integrated talent management is one that “integrates the business strategy, the human resources strategy, talent management processes and the organizational culture.

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