Interim Executive Case Files: Interim COO at a $30 Million Manufacturing Company
The impact of an interim executive COO at a manufacturing company
This article examines the impact an interim executive had on a 30 million dollar manufacturing company when they brought in an interim COO for 4 days a week over 6 months to help address some of their challenges.
Prior to the interim executive joining the company, there were a number of challenges facing the company. There were multiple quality issues, and the father wanted to retire but did not have a viable succession plan in place. They were not sure whether to keep a family member in place as the COO or replace them.
Implementation by the interim executive
To help address these concerns the interim executive implemented S&OP for quality improvement; set specific goals and objectives for the current COO with accountability system in place; upgraded reporting system for engineering and programming, as well as, re-organizing engineering into multi-shifts; managed and improved engineering department; and assessed and hired a replacement COO while coaching the family member and place them into a new position to maximize the value; he bridged the transition of the leadership gap, and established a plan for succession.
Results achieved by the interim executive
Through all this work the interim executive was able to help the company achieve some impactful results. They improved lead time by over 60%. Customer returns were reduced by 75%, and involuntary employee turnover in the plant was reduced by 75%.
Cerius Executives is one of the largest North American providers of contract executives for part-time, temporary, interim and consulting assignments. These executives are available to step into companies on short notice, to fill a sudden gap in leadership, to run a key initiative which provides specialized skills and knowledge for a temporary period of time. For more information on how a Cerius executive can impact your company, please call us at 888-565-5289 or contact us on our website at ceriusexecutives.com.