Company Size & Timeframe
- $25 million in revenue
- 12 weeks, transitioned in FT replacement
Results
- 50% reduction in Sample Order lead time
- 3x capacity increase for Sample Order volume
- Overall cost reductions, decreased defects, rework and lead times
- Decreased customer complaints
Company Profile & Position
- General Manager
Situation
- 12-month leadership gap created issues
- 12 month slide in EBIT, quality, customer complaints, delivery and morale
- Inexperienced management team
- Poor MRP implementation
Implementation
- Stopped excess purchase activity
- Corrected MRP forecast and safety stock errors
- Launched and completed 35-day project to eliminate external warehouse
- Established S&OP and cross-functional collaboration with forecast reviews and capacity planning
- Expanded QA surveillance, corrective and preventive actions
- Established cross-functional bottleneck identification and resolution
- Addressed sample order performance
Cerius Insights
“It has been extremely enlightening working with him. His clear insight and logical approach have clarified a very irrational situation. His operational expertise has made a forever lasting impact in our direction and approach; he has aimed us in the correct direction for success. His ability to assess our leadership and make corrections that we just overlooked has been a tremendous asset.”
